The old way of IT support is the “break/fix” model – you wait for a business-ending catastrophe, then you panic and call for help. That’s completely insane. We are your Technology Paramedics. Yes, we are the calm, expert first responders you call in a crisis. But more importantly, we provide the 24/7 monitoring and preventative care that stops your systems from having that heart attack in the first place.
As your Technology Paramedics, we provide a complete suite of services to keep your business healthy, secure, and ready for anything.
Our core service. For a simple monthly fee, you get a dedicated Essex-based team monitoring your systems’ vital signs, providing preventative maintenance, and offering unlimited emergency helpdesk support for your entire team.
For when you need a major, planned operation, like moving your business to the cloud. We provide the expert strategic advice to ensure a safe and successful procedure on Amazon Web Services (AWS).
We protect your most valuable asset. Our robust security and backup solutions are the life support that keeps your business safe from threats and ensures a fast, full recovery if the worst should happen.
The proof of good IT support is that you barely notice it’s there. Here are some of the local businesses we keep running smoothly day in, day out. You can also see our web design work for local businesses here.
Switching IT providers can feel like a daunting task. Therefore, we’ve made our onboarding process as simple, transparent, and completely stress-free as possible. Just ask Little Play Village! Here’s the plan.
We start with a no-obligation audit of your current systems to check your vital signs and identify any underlying conditions or risks. No cost, no jargon.
We provide a straightforward proposal, outlining exactly what treatment we recommend, what it will do for you, and what it will cost.
We manage the entire transition to our support systems with zero downtime. The cost of IT downtime to UK businesses is staggering (as reports from industry bodies consistently show); our entire process is designed to eliminate it.
Once your technology is running smoothly, you have the freedom to focus on growth. A powerful brand and a professional website are your most important growth tools. We handle all of that, too, providing the creative services that help your business thrive.
